Return Policies

Returns and Exchanges Policies

We have a strict NO RETURN policy for any product.

When merchandise have breakage or a defect, or when there is a missing item by our clumsiness, we receive exchange.

Merchandise that has been worn, used, opened, or altered will not be accepted for exchange.

[How To Exchange An Item]
Your item must be in its original unused condition to be returned.
Your must return the item within 10 days of your purchase.

1. Please email info@sorairopress.net to request and we will assign you a tracking.
2. Mail your exchange item to:
sorairo press
Exchange Department Tracking
3-41-9 Kamiikebukuro
Toshima-ku, Tokyo, Japan. Zip Code: 170-0012
3. Include in your package a signed letter stating the reason for your exchange and the original receipt.